Shipping policy
When will my order ship?
Our winter boots are prepared carefully for each order. It will take 3–5 business days for order processing and preparation after you place the order. Then it will be delivered to your home by a courier company.
How long does shipping take?
You will receive a tracking number via email once your order has been shipped.
- Orders shipping to the US: 7–10 business days
- Orders shipping to UK destinations: 7–9 business days
- Orders shipping to Australian destinations: 8–10 business days
- Orders shipping to Canadian destinations: 7–10 business days
Notice: Clients need to cover the resend shipping cost if parcels are returned due to insufficient or incorrect address and contact information.
How much is shipping?
STANDARD SHIPPING FEE: Our standard shipping starts at 6.99 US dollars, with an additional variable charge of 1–3 US dollars based on the actual quantity and weight of your boot order.
FREE SHIPPING POLICY: For orders with an order value of more than 40 US dollars, we will provide free standard express delivery.
How can I track my order?
As soon as your order has been dispatched, we will email you to confirm that your boots are on the way. This email will also include your tracking number, so please ensure your email address is entered correctly when placing the order.
Will I have to pay customs and import charges?
Maybe. Any customs or import duties are charged by local customs agencies once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. The price of the boots you ordered does not include customs fees or import duties.
Unfortunately, we cannot tell you the specific tariff costs, as customs policies and charges vary from country to country.
If you refuse to pay the delivery duties on the items you have purchased, the courier may return the boots to Funnybuyer. If this happens, once your order is returned to our company, you will get a refund, but the original shipping cost you paid and customs fees are non-refundable.
Operating Company: Aura Linen Studio LLC
Company Address: 73124 GUADALUPE AVE, PALM DESERT, CA 92250
Support Email: JanessaqMayr58@gmail.com
Contact Phone: +1 5304405838
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM
Your transaction is safely processed by Aura Linen Studio LLC. If you have any questions, please contact us.